Professional Experience
Consultant, Parker University, 2018-present. Writing and consulting for public relations and graduate course instructional design, as well as editing for research proposals, medical journal articles, and dissertations • Scientific and technical writing and editing • Summarizing highly technical information for non-technical readers • Conveying complex content to a diverse audience • Identifying, investigating, and creatively communicating solutions for sensitive issues • Writing in multiple genres across a variety of platforms.
Professor (Full-Time Faculty), Dallas College, Jan 2019 - Sep 2021. Professor of Business/Technical Writing, Composition/Rhetoric, & Literature courses • Assessing & developing curriculum, instructional design, open access resources, & program review • Creating online & in-person learning experiences • Analyzing quantitative & qualitative learning results • Prioritizing & organizing a large body of knowledge • Guiding passionate discussions toward a consensus • Presenting information via active & cooperative learning techniques • Giving and implementing timely & useful feedback • Engaging with colleagues • Communicating effectively across cultures • Applying Universal Design principles • Editing video & audio • Creating 100% ADA-accessible websites, experiences, learning portals, & documents.
Teaching Fellow, The University of Texas at Dallas, 2008 - 2018. Developing UTD’s successful hybrid teaching program for first-year writing • Launching knowledge transfer initiative as Program Lead for rhetoric hybrid instruction • Co-Author: “Collaborative Curriculum Design and Assessment: Piloting a Hybrid First-Year Writing Course,” published in Journal of Interactive Online Learning • Devising and implementing metrics for success • Providing substantive and timely feedback • Critically engaging with, distilling, & synthesizing large bodies of information • Keeping detailed administrative records • Accurately reporting results • Working independently and collaboratively •Mastering multiple research methodologies • Delivering presentations at daily meetings • Participating in national conferences • Navigating between leadership & support roles.
Operations Manager, Mattress Giant In-House Advertising Agency, 1999-2008. Supervising a creative team • Implementing $20M annual in-house advertising spend • Winning “Best Money-Saving Idea” company-wide • Supervising and collaborating with a team of advertising professionals • Designing and implementing multi-media campaigns nationwide, including training materials, advertising, marketing, and website • Executing point-of-purchase project rollouts across multiple warehouses to 250+ retail locations • Leading complex projects with multiple deadlines • Managing the expectations of multiple constituencies • Adapting to rapidly changing circumstances • Presenting to and regularly meeting with C-suite executives • Collaborating with a team to achieve goals & solve problems • Facilitating communication among multiple stakeholders with varying priorities • Responding to change with agility • Hiring, training, & mentoring agency team members.